DEZ Servicecenter


The DEZ Service Center, located on the upper floor of the West Wing across from the Prima restaurant, is a unique, barrier free restroom and wellness lounge.

A comfortable lounge area with leather furnishings, lockers, wall mirrors with cosmetic zones, luxury restrooms, hand cream dispensers, and decorative extras such as solid wood paneling create a dignifies 5 star atmosphere.

The Service Center, which could compete with any top hotel, naturally offers fully barrier free access for wheelchairs and mothers with strollers. Toilets for the disabled and children, separate changing and nursing rooms, as well as an interior design of top quality materials in the men’s and ladies’ rooms prove once again the top service factor at DEZ.

Ionized air ventilation guarantees a pleasant and odorless ambiance. Instead of odor and noise disturbing separation wall in the toilet stalls, there are closed cabins ensuring privacy. Instead of the usual hourly cleaning schedule, the DEZ Service Center provides at least one service employee on-site at all times.

You won’t find a comparable restroom lounge in any other shopping center in Austria. We at DEZ also take this area seriously. With us, every customer is a guest, and things such as top maintained restrooms are, of course, for us customer service, an expression of respect, and a thank you to our customers.

Arrival & Parking

Free Parking

3000 parking places free of charge – direct access to the shops – column free spaces, padded parking bumpers in all three parking garages.

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By Bus & Train

You can reach the DEZ Complex easily, comfortably and securely with public transportation.

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By Bicycle

Arrive at the DEZ Complex safely by bicycle – from Reichenau, Rossau, and Olympic Village take the City of Innsbruck bike path safely and quickly to the DEZ for your shopping pleasure.

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DEZ Kidsarea


Elsewhere, the kids are quickly bored while you shop. But not at DEZ. There are 160 square metres of play fun for ages five to ten.
Our professionally trained educators make sure that you can get all your shopping done in the meantime.

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DEZ gift certificate

With a DEZ gift certificate, you'll always have the perfect gift, and you'll always be in style.

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DEZ Newsletter

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